Job Description

Responsibilities:

Ensure patients have information regarding the immediate and long-term financial implications of treatment choices, in so far as they are known.

Assess, plan, implement and evaluate the nursing plan of care based on individual patient needs, lifestyle, gender and cultural background. 

Prioritize patients’ needs and delegate aspects of nursing care to the other nursing personnel within his/ her scope of professional responsibility.

Prioritize work schedule to meet the needs of the patient and initiate prompt nursing intervention based on changes in the patient’s condition.

Maintain and demonstrate clinical competence in all aspects of patient care including those with complex needs.

Ensure the involvement of patient, family /significant others in the patients always care and maintain patient’s privacy and confidentiality of information /records.

Ensure continuity of care by maintaining accurate and concise documentation.

Anticipate, recognize and manage emergencies and unsafe situations/practices and initiate appropriate and timely interventions.

Ensure accurate billing information is recorded and participate in continuous quality improvement initiatives, in-service education programs, unit meetings, and committee functions as assigned.

Participate actively in patient and family education activities and work towards ensuring a patient satisfaction-oriented environment at all times.

Maintain confidentiality and privacy of patient and information related to patients care throughout.

Ensure approval from the insurance company before performing, take the help of insurance coordinator and front office executive whenever/if needed.

Act as a liaison between clinician, registration counter, insurance coordinator and other investigation area in providing high quality patient care services.

Maintain professional growth and development to keep abreast of the latest trend of work scope.

Attend CARE training sessions and other trainings as required.

Provide solutions to meet and exceed patient's expectations