Job Description

Responsibilities:

- Lead and manage end-to-end Oracle NetSuite and other IT-related projects, ensuring timely

delivery and quality outcomes.

- Define project scope, objectives, and deliverables in alignment with business goals.

- Develop detailed project plans, track progress, and provide regular updates to stakeholders.

- Identify potential risks and develop mitigation strategies to ensure project success.

- Understanding and scoping new requirements and their change effects

- Identify Innovative advancements and help to align with company objectives

- Testing and Implementing new Projects for Functional and operational improvement

- Coordinate with internal development teams to define technical requirements and deliverables.

- Act as a liaison between the organization and external vendors to manage contracts, timelines,

and deliverables.

- Foster clear and open communication among cross-functional teams to ensure alignment on

project goals and progress.

- Oversee vendor relationships, including negotiating contracts, monitoring performance, and

ensuring adherence to SLAs.

- Evaluate and onboard new vendors as needed to support project objectives.

- Collaborate with the internal IT team to address operational challenges and troubleshoot issues.

- Step in during critical IT situations to ensure timely resolution and minimal impact on business

operations.

- Identify opportunities to improve project management processes and IT operational efficiency.

- Document best practices and lessons learned to optimize future projects.

- Engage with key stakeholders to understand business needs and ensure project alignment with

organizational goals.

- Develop and deliver training programs to ensure staff are proficient in using Oracle NetSuite and

other implemented IT systems.

- Conduct training sessions and workshops for internal teams to improve their understanding of

new processes and tools.

- Create user manuals, documentation, and FAQs for implemented IT solutions.

- Identify skill gaps within the team and recommend relevant training or certifications to bridge

these gaps.

- Stay updated on new features or updates in Oracle NetSuite and other systems and organize

knowledge-sharing sessions to keep teams informed.