Job Description

Responsibilities:

Follow up with team members and collect information on stakeholder relationship management activities

Add, delete, and update stakeholder accounts on Client customer relationship management system

Conduct data cleansing activities on Client CRM data base

Run automated reports on customer relationship management system when requested

Provide clarifications on the reports generated customer relationship management system

Increase the awareness levels of internal stakeholders on customer relationship management systems

Collect inquiries from team members and other stakeholders on customer relationship management system and provide on-the-ground support

Communicate with customer relationship management system software implementation teams during system updates/ enhancements

Coordinate with Client IT teams to resolve any system related issues

Required Skills

Diploma in a related field

0-3 Years of relevant experience