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Responsibilities:

Expert knowledge on Smart Locks/ Access Control, Home Automation is required so that the candidate can perform:

Technical assessment of locks,

Repair and reconfigure locks

installation of locks at customer places

Managing warranty and AMCs

Dealing with customers for technical support

Managing the customer complaints and resolving the complaints in the specified time period

Preparing reports on customer complaints and replacements

Submitting the customer complaints report to Philips and receiving the parts at right time from Philips

Making sure that enough spare parts are available in office at any point of time

Submitting the installation reports weekly to the Manager

Must do carpentry works, whenever required

Required Skills

Engineering Degree or Diploma

Minimum 5 years’ experience (minimum 3 year in Smart Locks, access control, CCTV, Home Automation)

Excellent English language - Written and verbal

Pleasant behaviour

UAE Driving License