Job Description

Responsibilities:

Greet guests warmly and escort them to their tables.

Manage reservation systems and organize seating charts to optimize table turnover.

Answer incoming calls and handle inquiries about reservations, menus, and operating hours.

Maintain a clean and organized reception area.

Assist with coordinating guest flow and managing waitlists during peak hours.

Ensure guests receive prompt and courteous service at all times.

Provide accurate wait time estimates and communicate with guests effectively.

Support other team members as needed to ensure smooth operations.

Required Skills

1–2 years of experience as a hostess or similar role in hospitality (restaurants, lounges, or hotels preferred).

Excellent customer service and interpersonal skills.

Presentable appearance with a pleasant and professional demeanour.

Ability to work flexible schedules, including weekends and holidays.