Job Description

Brief JD: UX Banking Consultant

Overview:

We are seeking an experienced UX Banking Consultant to support our digital banking initiatives. The consultant will play a key role in designing and optimizing user journeys, ensuring that digital products deliver seamless, intuitive, and engaging customer experiences.

Key Responsibilities:

• Assess current digital channels and identify UX/UI improvement opportunities.
• Design user flows, wireframes, and prototypes tailored to banking services.
• Conduct usability testing and provide actionable insights.
• Collaborate with business, product, and technology teams for implementation.
• Advise on UX best practices, accessibility, and design system standards.
• Benchmark against digital banking and fintech UX trends.

 Qualifications:

• Proven experience in UX design within banking, fintech, or financial services.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe XD).
• Strong knowledge of user research, usability testing, and accessibility standards.
• Understanding of customer behavior and digital banking processes.
• Excellent stakeholder management and consulting skills