Job Description

Key Responsibilities:

• Supervise and coordinate daily activities of waiters and service staff

• Ensure proper table setup, cleanliness, and service standards

• Welcome and assist guests, ensuring satisfaction throughout their dining experience

• Take orders when required and ensure timely and accurate service

• Handle guest complaints professionally and resolve issues promptly

• Coordinate with kitchen and bar teams for smooth operations

• Train, guide, and motivate service staff

• Ensure compliance with hygiene, safety, and quality standards

• Assist in inventory control and minimize wastage

Requirements:

• Proven experience as an F&B Captain or Senior Waiter

• Good communication and leadership skills

• Strong customer service orientation

• Knowledge of food, beverages, and service etiquette

• Ability to work under pressure and in a team

• Willingness to work shifts, weekends, and holidays