Job Description

Responsibilities:

Participate and provide support during ERP support. 

Document user requirements and produce a functional design document 

Create and maintain business and system process documentations. 

Create and update training manuals for users.

Schedule meetings with project team members. 

Follow up on project tasks assigned to project team members. 

Assist finance and supply chain users with tasks assigned to them during project implementation. 

Provide Support and Guidance to finance, supply chain and end-users to fix resolve operational issues during their daily work on ERP system. 

Training of new joiners and refresh training for existing system users. 

Assist setup and configuration of new requirements raised by system users. 

Reporting to his manager on task status, issues raised, and solutions/actions taken on each task. 

Communicate with external service providers when necessary.  

Perform any other job-related duties and instructions as requested by the ERP Systems Analyst. 

Required Skills

Degree in accounting, information systems, computer science, or similar. 

Working experience in accounting or in accounting systems support. 

Understanding of project life cycle.  

Solid understanding of basic accounting fundamentals, including posting rules & report rollups.

Good understanding of basic information technology concepts.

Good knowledge of using Microsoft office tools: Word, Outlook, PowerPoint, and especially using Microsoft Excel effectively.

Ability to quickly understand and learn new computer software and systems. 

Have good understanding of main business processes and concepts.

Ability to write documentations of different business and system processes. 

Having research skills and troubleshooting capabilities. 

Good communication and presentation skills. 

Good command of English language spoken and written. 

Effective communication with co-workers across departments