Job Description

Responsibilities:

Support in day-to-day operations of parking system; draft, copy, edit reports and presentations if needed; communicate with departments both in writing and by telephone/e-mail effectively and courteously

Implement the policy and procedures regarding the parking; oversees all facets of the daily operations of the parking and transportation organizational unit, ensuring compliance with rules and regulations.

Manage the process of distributing the complimentary access cards; issuance of parking cards and communication ( in coordination with the line manager) such as programming parking tickets and barcodes; reactivate and deactivate parking cards; VIP cards and communication with Asset Management and HR Membership

Maintain and update the tracker particularly for the tenant and staff violation.

Responsible to comply on few system errors such as if barrier is not opening and should be operated manually 

Prepare all the Monthly/Weekly for all cards issued, modified, blocked, and damaged; produces periodic monthly reports on status regarding parking and transport matters.

Knowledge of customer service principals, systems, and standards; monitor and maintain quality control standards

Follow and implement the Client Policies and Procedures and perform and implement any other duties as assigned by line Manager

As duties change, it will be reflected in the job description after discussions are held with the post holder in the yearly performance evaluations.

Required Skills

Graduate (A very good general level of education.) Bachelor’s degree holder. Major in Computer Science, Communication, Journalism and Business studies or any equivalent related field.

2 years’ experience in similar profession

Excellent Communication Skills

Advance skills with word processing, in particular MS Office, Power Point and any other tools in preparing presentation.