Job Description

Responsibilities:

Achieve monthly and annual merchant signing and DBV target across point of sale and online merchants.

Ensure and increase Amex acceptance in the assigned territory.

Conduct onsite market surveys (POC) / Testing and approach potential merchants for signing.

Work on holdouts (Non accepting SEs) to convert them to accepting merchants.

Drive DBV volumes through early activation of signed merchants.

Plan and prepare a daily/weekly schedule to visit all SE’s on assigned areas.

Ensure SE staff is educated on Card acceptance procedures and fraud prevention during set-up and servicing calls.

Review monthly signing and DBV reports

Required Skills

Good presentation skills

Good people management skills

Excellent interpersonal skills

Professional sales skills

Good product knowledge for use in Card promotion and sales presentations

Overall knowledge of American Express structure

Detailed knowledge of geographical area and potential key businesses within it

Knowledge of competitive activity

Working knowledge of online system

Constructive problem-solving skills

Persuasive skills in anticipating customer needs and to overcome any negative situation/merchants’ objections