Job Description
Responsibilities
- Oversee end-to-end HR operations across retail showrooms, warehouses, and manufacturing units
- Manage recruitment, onboarding, and workforce planning for both white-collar and blue-collar employees
- Ensure optimal staffing levels across retail and production facilities
- Handle employee relations, grievances, disciplinary actions, and conflict resolution
- Ensure full compliance with UAE labor laws, company policies, and regulatory requirements
- Manage employment contracts, renewals, terminations, and HR documentation
- Oversee payroll, leave management, and employee benefits administration
- Ensure accurate and timely processing of salaries, overtime, and end-of-service benefits
- Coordinate with finance and external stakeholders as required
- Implement and manage performance appraisal systems across teams
- Drive training and development initiatives to improve productivity and retention
- Partner with department heads to align HR strategies with business objectives
- Lead implementation and optimization of HRMS/ERP systems (e.g., NetSuite or equivalent)
- Maintain accurate employee records and generate HR reports and analytics
- Drive automation and process efficiency within HR operations
- Develop and update HR policies, SOPs, and internal processes
- Ensure consistency in HR practices across all business units
- Continuously improve HR processes and employee experience
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 3–6 years of HR experience, with exposure to both retail and factory/labor workforce management
- Strong knowledge of UAE Labor Law and regulatory compliance
- Hands-on experience with HRMS/ERP systems
- Experience managing payroll, employee benefits, and HR administration
- Excellent communication, leadership, and interpersonal skills
- Strong problem-solving ability with a practical, solution-oriented approach
- Ability to manage a diverse, multi-location workforce
- Experience in retail, manufacturing, furniture, or FMCG sectors preferred
- Familiarity with payroll systems, visa processing, and PRO coordination in the UAE
- Experience handling large teams across multiple locations is an advantage

