Job Description

Responsibilities:

Monitor and track outstanding customer invoices and payments

Follow up with clients via phone, email, or other communication methods for overdue payments

Maintain accurate records of collection activities and customer interactions

Reconcile customer accounts and resolve discrepancies

Coordinate with internal teams (sales, billing, customer service), operations team ) to resolve disputes

Prepare and review aging reports and highlight high-risk accounts

Negotiate payment plans or settlements when required

Ensure compliance with company policies and legal regulations in collections

Meet or exceed monthly collection targets

follow up on suspense items and unapplied cash

Required Skills

Bachelor’s degree in finance, Accounting or related field (preferred)

2–5 years of experience in accounts receivable or collections

Strong communication and negotiation skills (English & Arabic )

Good knowledge of accounting principles , AR processes, Bank Guarantees & Letter of credits

Proficiency in MS Excel and accounting software (e.g., Get paid tool knowledge)

Attention to detail and strong analytical skills

Ability to handle difficult conversations professionally