Responsibilities:

Process and validate financial transactions accurately.

Perform daily reconciliations and resolve outstanding items.

Ensure adherence to operational procedures, controls, and SLAs.

Follow up on transaction-related issues and escalations.

Maintain operational logs, reports, and control sheets.

Support audit requirements and compliance activities.

Assist with process improvements, projects, and system testing (UAT).

Coordinate with internal and external stakeholders to resolve operational issues.

Prepare operational reports and management information (MI).

Required Skills:

1–3 years of experience in banking operations, payments, fintech, or financial services.

Good understanding of payment processing and reconciliations.

Experience working with operational controls and compliance requirements.

Familiarity with tools such as Jira, Confluence, or similar platforms is preferred.

Strong analytical, communication, and problem-solving skills.

Ability to work under pressure and meet strict deadlines.

Banking, fintech, remittance, payment services, or financial operations experience.

Exposure to audit, risk, and compliance processes.