Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping staff.
• Assign work schedules and daily cleaning tasks.
• Inspect guest rooms, public areas, and facilities to ensure cleanliness and quality standards.
• Train, mentor, and evaluate housekeeping employees.
• Ensure all cleaning procedures comply with company policies and health & safety regulations.
• Monitor inventory of cleaning supplies, linens, and equipment, and report replenishment needs.
• Handle guest complaints and housekeeping-related requests promptly and professionally.
• Coordinate with the Front Office and Maintenance teams to ensure rooms are ready and maintenance issues are resolved.
• Maintain housekeeping records, inspection reports, and attendance.