Required Skills:
Minimum 2 to 4 years of experience in property management, facilities management, real estate or office administration, preferably within the UAE.
Experience maintaining registers, trackers or databases, and handling documentation in a service environment.
Exposure to access control systems, parking management, permits, contractor documentation or insurance paperwork is an advantage.
Experience handling tenant or customer issues through to resolution in a commercial building environment.
Experience supporting client reporting within a managed services or IFM environment is preferred.
Experience working with government or semi-government clients in Abu Dhabi is an advantage.
Diploma or bachelor’s degree in business administration, Property Management or a related field.
Working knowledge of Yardi or an equivalent property management system, or the ability to reach proficiency within the probation period.
Strong organisational and record-keeping skills, with documentation kept to audit standard.
Clear written communication for notices, letters, minutes and emails.
Good customer service skills and a courteous, professional telephone and email manner.
High attention to detail and accuracy in data entry and checking.
Ability to manage several tasks and deadlines at once and to know when to escalate.
Proficiency in Microsoft Office, particularly Excel (registers, trackers, basic formulas), Word and Outlook.
Ability to work independently on routine tasks and collaboratively within a team.