Responsibilities:

Supervise General Services personnel and provide daily direction across assigned locations.

Prepare duty rosters, allocate work, set priorities, and monitor timely completion of assigned activities.

Coordinate tea service, waiter, messenger, driver, cleaning, and maintenance support interfaces.

Conduct or arrange weekly SOP briefings, on-the-job coaching, and toolbox training.

Monitor staff attendance, grooming, hygiene, conduct, and compliance with site requirements.

Ensure meeting rooms, pantries, breakout areas, business centers, and shared facilities remain service ready.

Maintain appropriate stock levels for F&B, stationery, cleaning and FM consumables and initiate replenishment.

Coordinate driver schedules, trip requirements, vehicle cleanliness, maintenance, and associated records.

Manage logistics activities and coordinate operational requirements with relevant stakeholders.

Maintain incident, feedback and service logbooks and follow up corrective actions to closure.

Prepare accurate monthly operational reports covering staffing, service delivery, stock, incidents, and outstanding actions.

Support ad hoc coordination involving building management, utilities, and workplace services.

Required Skills:

Bachelor's degree or diploma in Business Administration, Hospitality, Facilities Management, or a related discipline.

Minimum 5 years in office support, workplace, hospitality, or facilities operations, including at least 2 years in a supervisory or senior coordination capacity.

Microsoft Office proficiency required.

UAE driving license preferred.

English: Fluent (Mandatory)

Arabic: Fluent/Conversational (Advantageous)

Leadership and workforce coordination

Scheduling, prioritization, and problem-solving

Inventory and consumables control

Training, coaching, and SOP compliance

Stakeholder communication and customer service

Report writing, recordkeeping, and attention to detail