Responsibilities:

Assist in identifying administrative efficiencies to improve work and show performance. Ensure all supporting/pertinent details are provided as per Project Management requirement and instructions.

Ensure all reporting and auditing procedures are generated and distributed.

Bi-monthly sales report, weekly sales conversion/revenue report and the MDR generation.

Oversee all procedures relating to database management are adhered to according to defined Departmental standards and be actively involved in all meetings and updates on EBMS newest features and procedures (and relate to team members). EBMS to be closed 3-5 days after the show.

Ensure database (EBMS) proper maintenance

Ensure floorplan proper maintenance

Customer service and other sales support activities.

Ensure Sales Agency Agreements are signed, and original copies are sent to Finance, as well as copies being kept on file. Liaise with sales agents and the processing of their commission.

Contracts & Payments - Assist in administration of sales process (issuance of contracts, confirmations to exhibitors, and co-ordination with Finance Department for invoicing & receipting)

Other duties as needed or required and deals with confidential information and/or issues using discretion and judgment.

Required Skills:

Min of 3 years’ experience. In an absence of no formal degree a higher school certificate qualification with a minimum of 3 years administration experience.

Listening and questioning

Liaising with colleagues of all levels

Competent telephone manner

Ability to manage own time effectively

Ability to task/ project manage own workload

Ability to work under pressure

Confident

Commitment to quality

Accuracy and attention to detail

Positive Outlook

Willingness to help/ approachability

Willingness to learn

Willingness to work with others

Understanding of contribution to the team

Fluency in both spoken and written English

Good level of competency in EBMS, Microsoft Office applications and Lotus Notes: Word (including mail merge), Excel, PowerPoint

Web browsing

Additional software desirable: Access, Visio